Blank / Black screen after export

Resizing Your Images

One potential reason for your mockups exporting as blank screens might be related to the dimensions of your screenshots. If your screenshot is considerably large, you may want to consider resizing it to a more manageable size and then trying to place it in your mockup again. This simple adjustment could potentially resolve the issue.

Use Web Version of Figma

It appears there is a known issue affecting our plugin and similar plugins when used in the desktop version of Figma. Specifically, the plugin is only rendering a black screen when operated in the desktop environment.

However, there is a workaround. If you access your file and run the plugin using the web version of Figma, it should work correctly. It seems there have been recent changes in how Figma renders images in the desktop version, which may have disrupted the functionality of some plugins.

Please try using the web version as a temporary solution, and do let us know if you encounter further difficulties.

Still doesn't work?

To diagnose this issue, we would first recommend sharing a screenshot of the image you were trying to place within your mockup. Providing a visual gives us a better understanding of your scenario and allows us to identify any underlying issues more accurately.

We understand how important it is for you to have a smooth user experience, and we're committed to ensuring you get just that. Feel free to reach out with any further concerns or queries. We're here to help!